As a trading name of Sunplaza Limited, Wenoc represents a private company registered in England. The Wenoc privacy policy explains how we use any personal information we collect about you when you use this website. 

1. What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, participate in competitions, or engage with us on social media. Additionally, we collect website usage information using cookies. 

2. How will we use the information about you?

We process your information to handle orders, manage your account, and, with your consent, send updates about products and services you might like. Details from your website visits help us personalise your experience. To complete your order, we may share certain details with trusted third-party companies.

Please note that we only share information with other companies that operate their own privacy policy. Wenoc team will never share or sell your information to other companies for marketing purposes. 

3. Marketing 

We would like to send you information about products and services that may be of interest to you. If you have consented to receive marketing, you have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email [email protected] or you can unsubscribe from emails by clicking on the Unsubscribe button in the emails we send. 

4. Access to your information and correction 

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email us at [email protected]. We may make a small charge for this service. 

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. 

We only hold personal information for as long as necessary. Once information is no longer needed, it is deleted from our files. 

5. Cookies 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. We use this information to track visitor use of the website and to compile statistical reports on website activity. 

For further information visit www.aboutcookies.org. 

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result. 

6. Service access 

While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. We may temporarily suspend access to this website without notice in the case of system failure, maintenance or repair, or for reasons beyond our control. 

7. Your Online Account 

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. By using this account, you accept responsibility for all activities that occur under your account or password. Additionally, you must ensure that the password is kept confidential. If you believe that your password has become known to anyone else, you must inform us immediately. 

8. Changes to Wenoc Privacy Policy 

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 9 December 2022. 

9. Contact Us 

If you have any questions relating to Wenoc Privacy Policy, please contanct us.

Sunplaza Limited reserves the right to refuse access to the website, terminate accounts, or cancel orders at our discretion. If we cancel an order you will not be charged.